At this quarter’s STEP meeting, we presented a working paper on how networks are becoming more intricate and pervasive, and systems more interconnected and embedded. This includes the interconnection between RFID and smartphone technology. I recently came across an example of how this integration is being applied in new and innovative ways. DOK, a cutting-edge library center in Delft, the Netherlands, has been finding new ways to use RFID, smart and wireless technology as a way to inspire and connect its patrons through a variety of concepts:
DOK Agora: DOK Agora is a multimedia center featuring several “tell-stories” stations, a video recording station, and a video wall. By scanning library passes on a screen with a built-in RFID reader, visitors can upload a chosen story, take it to the “tell-stories” tables, and attach their own content-photos, text, audio, and video. A built-in camera takes a visitor’s photo and adds it to his or her story. The stories are then visible on the DOK Agora screens for all to see. The exhibitions are based on themes that are relevant to a large number of people in the Netherlands, i.e. the drastic renovation of the downtown railroad zone.
Delft Heritage Browser: Users can dig into the Delft city archive using membership cards, which contain their age and locations. The system shows visitors images relevant to their lives, displayed as a “pile” on the screen. By touching the screen, visitors can browse images dating from when they were born, or depicting the street where they live. DOK is also working with multiple libraries and museums to create applications to access their collections.
Tank U: Tank U is a stand-alone, public download unit, at which people stop to “tank up” their mobile device via a Bluetooth or wireless connection. It is being deployed in locations beyond the library proper, such as railway stations or supermarkets, where people can receive sophisticated and surprising content. The fuel in Tank U includes text, audio, and video from a number of sources.
Technology can now fuse many different types of systems into a unified platform, and examples such as this are just the beginning. The marriage of technologies could deliver many benefits to companies as it begins to be implemented in practical ways that provide clear benefits to businesses and consumers.


